Contact Us About Ink Cartridges and Toner

For questions about your ink cartridge order, please complete and submit the email form below. Check the status of your order by logging in to your account - click here to login.

Before contacting us, check out our quick tips for answers to the most common ink cartridge issues.

Please Note: We typically respond to all inquiries within 3 business days (but usually sooner).

Castle Ink Cartridges office address & mailing address is:

Castle Ink 37 Wyckoff St Greenlawn , NY , 11740 USA

For Customer Service issues, please send to the attention of:
Bill Elward
Toll free phone: (800) 399-5193
email: support@castleink.com

Customer Service

Help & Support

Ink Types

Printer Reviews

Corporate

Castle Ink offers the largest selection of high quality ink cartridges and laser toner. Our remanufactured ink cartridges are a sensible alternative to the over-priced OEMs that most consumers and businesses purchase. Our 100% satisfaction guarantee gives you a chance to test our product first hand to determine whether or not it's as good as OEMs. Our super responsive customer service staff is always available and willing to discuss our products and services. Contact us with any questions about our ink cartridges, laser toner, and refill kits. We're here to help!

Printer Ink Brands
Please Note: Xerox®, Lexmark®, IBM®, HP®, Epson®, Canon®, Apple® and other logos and brand names are the registered trademarks of their respective owners. They have no affiliation with nor offer any endorsement of the services and products provided by CastleInk.com. We use brand names and model distinctions for non-OEM cartridges for the sole purpose of attesting printer compatibility. Brand names for printer ink are just reference. We sell only remanufactured ink and compatible cartridges for Dell, HP, Canon, Epson and Lexmark printers.
*We sell remanufactured and compatible ink cartridges for Epson printers - no OEM Epson inkjet cartridges are sold.