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Windows 8 And Your Printer
November 12, 2012
A recent article which appeared on the PC Magazine website details what the new Microsoft OS means for you and your printer. Anytime an OS upgrade happens, there are bound to be bumps and bruises along the way because a new OS means potentially needed new drivers to make your printer work.
To help out consumers, the PC Mag crew decided to put the OS to the test. They used the RTM (release to manufacture) version of Windows 8 for their purposes. Some of the printers they tried installed correctly because of drivers which came native with the OS. Other printers, which had to be configured using the drivers from the printers themselves were fairly unsuccessful, and the authenticity of said drivers was rejected by the OS. If the second category applies to you, then know that there is likely a driver you can use, however, it is going to require you finding it.
To provide the best service possible, PC Mag reached out to every printer manufacturer they could think of and requested the details of how to ensure that a printer will work properly with Windows 8. Below, briefly, are some of the results of what they found (the brands chosen represent those used most frequently by our customers):
• Canon – The information should be posted on this page. Users will need to locate and click on the plus sign to the left of the printer series to determine which models are compatible. Drivers for compatible units will be linked to the printer page.
• Kodak – Interestingly enough, despite an announced exit from the inkjet printer business, several Kodak models will be compatible with the latest OS. These include basically the entire line of HERO printers, a few ESP Office printers, and some standard ESP units. A future update to the software is anticipated later this year which will make for further support.
• Xerox – A simple, easy-to-read PDF file has a list of the compatible units. The PDF can be accessed here.