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An Interview with Joe Levy, Xerox
March 31, 2016
Xerox recently added to its headlines by introducing the new 2016 line of ConnectKey device. ConnectKey consists of hardware, software, and apps that all work together to help businesses get work done more efficiently and effectively, regardless of location. The newest versions of ConnectKey iSeries devices provide new and essential technology that support mobile printing as well as language support and BYOD environments. To get further insight into what ConnectKey is capable of in 2016 we reached out to Xerox and were granted the opportunity to speak with Joe Levy, Head of Technology Marketing & Competitive Intelligence, Office and Solutions Business Group at Xerox. The interview was conducted via email and our questions with his answers appear below:
1) How many iSeries printers/models make up the 2016 line of devices? How many overall iSeries devices are currently available now on the market?
There are 14 i-Series devices, and they are now available worldwide.
2) Who are these types of devices with ConnectKey technology aimed at? How scalable are they? Can they be included as part of new and existing MPS engagements?
For example, real estate agents are always on-the-go showing new properties and a real estate agency could download an app that allows their agents to scan in documents like offer letters and appraisals from their mobile device or the MFP, to route them directly to the appropriate department for processing. The new ConnectKey-enabled i-Series MFPs can be added into any existing MPS program.
3) How many total apps are now available through the Xerox App store that work with ConnectKey? Are these all native to Xerox or are some of them from third-party developers?
4) Will the company be releasing a firmware or other update to allow older ConnectKey MFPs to work with the newest Xerox technology?
5) What mobile operating systems is ConnectKey fully compatible with currently?
6) What have been the reactions thus far for this new technology?
7) What do (you/Xerox/etc.) see as some of the biggest challenges facing mobile printing currently? How do you think the latest ConnectKey Technology can help mitigate some of these stumbling blocks