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Windows 10 and Remanufactured Ink
January 19, 2016
According to an article that was posted earlier today on The Recycler website notes that one of their writers, Neal McChristy, who is responsible for their wide-format printing coverage reported that his recently upgraded Windows 10 machine was experiencing issues with a newly purchased set of cartridges for his HP Envy 4500. The new cartridges were the same make as the other successfully and previously installed in the printer prior to the upgrade. McChristy notes that printing was not seamless before, but the jobs always got done in the end.
One potential cause of the recent issues may, he admits, be the disabling of HP product detection among the many settings in Windows 10. He states, that “‘...I’m not sure if that was what was causing the problem. Guess I?ll see, in time. You never know until later with Windows 10. ’” Further, McChristy suspects that other bugs in the relatively new OS may have been the root of previous problem he experienced with his older HP LaserJet 4 Plus. For that issue, too, he had to search around to find a workaround to re-enabling laser printing from the device.
The printer has a ton of features ideal for the creation and gifting of keepsakes, mementos, and souvenirs according to the release. Included in the printing sizes are card-size media such as pass cases, messages, and decorated albums among others. Further, users have the option to print postage stamp sized sheets that will contain either 8 thumbnails of the same image or a combination of different images. Borderless printing and image optimization are available both directly on the unit itself or via a compatible wireless device. Using dye-sublimation ink allows the photos produced to resist water and last for up to 100 years.
Up to this point through last week when McChristy installed the 1511 update last week he had not experienced problems with his self-built machine that he had upgraded to Windows 10. Upon investigation, McChristy notes that he found over 100 posts from people with similar setups in a forum on the Microsoft website. To be fair, McChristy acknowledges that Windows 10 is easy to use, however issues with printing are very frustrating. He also reports that when he attempted to contact Microsoft, it was less than a pleasant experience, “‘I tried to contact Microsoft, but they only have a chat, and hung up on me when I stated the problem—twice. I mean, they should do a patch or update to solve the HP legacy printer problem.’”
In addition to issues with Windows 10, McChristry further expressed dismay at the pass-through to companies who do not gain immediate acceptance with new systems. Given the barrage of messages and warnings, those trying to print with remanufactured cartridges may get bullied into ordering OEM cartridges when remanufactured ones would be suitable. The impact of this could be felt by many across the remanufacturing industry.
At Castle Ink, we will be sure to keep an eye on this situation as well as others that impact the use of remanufactured cartridges.